Shipping Policy

Welcome to House Of Zuni,. We are committed to delivering your jewelry safely, securely, and on time.

Free Shipping

• We provide FREE Shipping on All Products across India.
• No minimum order value is required for free shipping.

Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Customized or personalized jewelry orders may require additional processing time.

Shipping Timeline

• Standard delivery usually takes 3–7 business days across India.
• Delivery timelines may vary depending on location, courier availability, or public holidays.

Secure Packaging

• Every jewelry product is packed in a secure sealed box with a security seal tie for product protection and authenticity.
• Customers are advised to check the package condition before accepting delivery.

Order Tracking

• Once the order is shipped, tracking details will be shared through email or SMS.
• Customers can use the tracking ID to monitor their shipment status.

Delivery Issues

If you receive:

• A damaged package
• A tampered seal
• Wrong product
• Missing item

Please contact us immediately with:

• Order details
• Package images
• Proper unboxing video proof

Failed Delivery Attempts

• If delivery fails due to incorrect address, unavailable customer, or unreachable contact number, re-shipping charges may apply.
• Please ensure all shipping information is correct while placing the order.

International Shipping

• International shipping availability depends on location and customs regulations.
• Additional customs duties or taxes, if applicable, must be paid by the customer.

Contact Us

For any shipping-related questions or support, please contact the support team of House Of Zuni